I've been trying to cancel my service since June. I messaged my account reps, told them it wasn't working out, cancel my service and send me some return labels for the phones and networking equipment.

They've sent me one label for 6 pounds of gear, I have about 30 pounds.

I'm still getting billed for phones and internet, and they didn't start to cancel the phones and internet at the same time, so I have 2 different end dates.

I don't see any end in sight for the pain here. I want to leave, but they won't let me. I can't open a case with the FCC since the government is shut down.

I'm considering telling the CEO and COO that we'll just let AT&T go to collections and rot there.

Does AT&T suck for everyone else too, or is that just me?